Customer guide
Send a letter.
DirectMailAmerica prints the piece and puts it in the USPS stream. This is the person path — one recipient in the wizard. Lists go through the API or MCP.
What you need
Addresses
A US From and To. Name, street, city, state, and ZIP. Save either side to the address book from the send screen.
The piece
A short composed letter, or a print-ready PDF up to 25 MB. Uploads keep embedded fonts. Compose embeds Times, Helvetica, or Courier.
A way to pay
Workspace credits, paid by card, or pay the piece when you send. New accounts start at zero credits.
The send
01
Sign in
Open the workspace with Google, email, X (when enabled), or the demo account. New accounts start at zero credits.
02
Write or upload
Compose a short letter in the wizard, or drop a print-ready PDF (max 25 MB). Uploaded PDFs keep embedded fonts; compose uses Times, Helvetica, or Courier.
03
Add addresses
Enter From and To. Save either side to the address book for the next send. Multi-recipient lists go through the REST API or MCP, not a CSV upload in the wizard.
04
Choose a mail class
Pick First-Class, Certified Mail with an optional Electronic Return Receipt, or a full-color postcard. See current prices before preparing your mailing.
05
Pay and authorize
Spend org credits or pay by card on Square. Review the piece, then authorize the send. We print the piece and USPS delivers it. Staging keys never buy postage. Developer payment options are documented separately.
Pick a mail class
First-Class
Invoices, thank-yous, ordinary correspondence. Priced by the first page plus additional pages.
Certified Mail
Proof of mailing. The base price includes the first page; additional pages and an optional Electronic Return Receipt are priced separately.
Postcard
Prefer a postcard? Send just one 5.5 × 4.25 inch single-sided or 8.5 × 5.5 inch double-sided postcard, with full color included. See the postcard guide.
After it leaves
The job lands in your dashboard. Status moves from queued toward mailed. USPS tracking appears when available — not every First-Class piece will have a number.
Physical mailing is live on this deployment. Staging API keys (lbl_test_) are a developer sandbox and never purchase postage. A local checkout without live mailing access stays in labeled demo and will not invent a successful live send.